Terms and Conditions

Effective Date: January 17, 2025

These Terms and Conditions (the “Terms”) govern your use of the website www.auraxgloss.com and any related services or products (the “Services”) provided by AuraXGloss. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

1. Acceptance of Terms:

By using the AuraXGloss website and services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are not permitted to access or use our website.

2. Product Information and Availability:

  • We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.
  • All products and services are subject to availability. If an item is out of stock or unavailable, we will notify you and offer alternatives or cancel your order.
  • Prices are subject to change without notice.

3. Order Process and Payment:

  • When you place an order through our website, you are making an offer to purchase the products you selected at the specified prices, including any applicable taxes and shipping fees.
  • We reserve the right to accept or decline your order for any reason, including issues with product availability or payment authorization.
  • Payment must be made at the time of purchase. We accept payment via credit/debit cards, PayPal, or other secure payment methods. All transactions are processed securely.

4. Shipping and Delivery:

  • Shipping fees will be calculated at checkout, and delivery times may vary depending on the shipping method and destination.
  • We will make reasonable efforts to ship your order within the specified time frame. However, shipping times are estimates and are not guaranteed.
  • You are responsible for providing a correct and complete shipping address. We are not liable for any delays or lost packages due to incorrect addresses provided.

5. Returns and Refunds:

  • Returns and refunds are governed by our Refund and Returns Policy. If you are not satisfied with your purchase, please follow the instructions in our returns process.
  • Certain items, such as personalized or custom products, may be non-returnable.

6. User Account and Responsibilities:

  • To make a purchase or access certain features of our website, you may need to create an account. You must provide accurate and complete information when registering, and you are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorized use of your account or any security breaches.

7. Intellectual Property:

  • All content on our website, including text, images, logos, graphics, and software, is the property of AuraXGloss or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content from our website without prior written consent.

8. Prohibited Conduct:

You agree not to use our website for any unlawful purposes or to engage in activities that may:

  • Violate any local, state, or international laws.
  • Interfere with or disrupt the website’s functionality.
  • Upload harmful software, viruses, or malware.
  • Engage in fraud, harassment, or other forms of malicious conduct.

9. Limitation of Liability:

  • AuraXGloss is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the products and services we offer.
  • We do not guarantee that our website will be free from errors, interruptions, or defects, and we are not liable for any damages resulting from such issues.
  • Our total liability to you, for any claim arising out of these Terms or your use of our website, is limited to the amount you paid for the specific product or service in question.

10. Privacy Policy:

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

11. Changes to Terms and Conditions:

We reserve the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after any changes to the Terms, you agree to be bound by the revised terms.

12. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Maryland, United States. Any legal action arising out of these Terms shall be filed in the courts located in Gaithersburg, Maryland.

13. Dispute Resolution:

Any disputes or claims related to these Terms will be resolved through binding arbitration or mediation, as determined by the company. You agree to participate in arbitration or mediation if a dispute arises.

14. Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: Info@auraxgloss.com
  • Hotline: (301) 330-3658
  • Address: 17712 Calabar Dr, Gaithersburg, Maryland 20877

This Terms and Conditions Policy outlines the terms under which users interact with your website and purchase products. Let me know if you need further adjustments.