Sales Policy for Aura X Gloss
Effective Date: January 17, 2025
1. General Terms
All sales made on our website are subject to this sales policy. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes.
2. Pricing and Availability
- Pricing: All prices listed on our website are in USD and may be subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If a pricing error is discovered, we reserve the right to cancel orders placed with incorrect pricing.
- Availability: Product availability is updated regularly. However, in the rare event that an item is out of stock after an order is placed, we will notify you and offer alternative options or a refund.
3. Payment Methods
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment solutions as specified at checkout. All transactions are securely processed.
4. Order Processing
Orders are typically processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your order details and estimated shipping time.
5. Shipping Policy
- Domestic Shipping: We offer standard and expedited shipping options across the United States. Shipping costs and delivery times will vary depending on your location and the shipping method chosen.
- International Shipping: We also offer international shipping. Customs, duties, and taxes applicable to international shipments are the responsibility of the buyer.
- Shipping Timeframes: Estimated delivery times are provided at checkout. We are not responsible for delays caused by carriers, weather conditions, or any other unforeseen circumstances.
6. Returns and Exchanges
For details about returns and exchanges, please refer to our Refund and Returns Policy.
7. Order Cancellations
Orders can be canceled within 24 hours of placement, provided they have not been shipped. If the order has already shipped, you must follow the return process outlined in our Refund and Returns Policy.
8. Warranties
Many of our products come with manufacturer warranties. Please refer to the product description or packaging for details. For warranty claims, contact us at support@auraxgloss.com with your order details.
9. Customer Support
If you have any questions or concerns regarding your purchase, feel free to reach out to our customer support team at support@auraxgloss.com. Our team is available Monday to Friday, 9:00 AM – 6:00 PM (PST).
10. Contact Information
- Address: 17712 Calabar Dr Gaithersburg, Maryland(MD), 20877
- Phone: (301) 330-3658
- Email: Info@auraxgloss.com
