Payment Policy

Effective Date: January 17, 2025

At AuraXGloss, we aim to make your shopping experience as smooth and secure as possible. Below is our payment policy, which outlines the accepted payment methods, security measures, and other related information regarding payment for products or services purchased on our website.

1. Accepted Payment Methods:

We accept a variety of payment methods to provide flexibility and convenience for our customers. Accepted payment methods include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can choose to pay via PayPal for a secure and quick checkout.
  • Other Payment Options: We may offer additional payment options such as Apple Pay, Google Pay, or other methods that will be displayed during checkout.

2. Payment Authorization:

  • When you place an order, we will authorize your payment method for the total amount of the order, including applicable taxes and shipping fees.
  • Please ensure that your payment information is correct and up to date. If your payment is declined, we will notify you, and you will need to provide a valid payment method to complete your order.

3. Billing Information:

  • You must provide accurate and complete billing information when placing an order. This includes your full name, billing address, and any other required information necessary for payment processing.
  • Inaccurate billing information may result in delays or cancellation of your order.

4. Payment Processing:

  • All payments are processed securely through trusted payment gateways. We use SSL (Secure Socket Layer) encryption technology to protect your payment details during transactions.
  • Payment processing fees, if applicable, will be included in your total order cost.

5. Currency:

All prices and payments on our website are listed and processed in U.S. Dollars (USD). If you are shopping from outside the United States, your bank or payment provider may charge additional fees for currency conversion or international transactions.

6. Payment Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email containing your order details, including a summary of the products purchased, the payment amount, and estimated shipping information.

7. Security and Fraud Prevention:

  • We take the security of your payment information seriously. Our website uses SSL encryption to protect your personal and payment information.
  • We may also use additional fraud prevention measures to ensure that transactions are legitimate and secure. If we detect suspicious activity or fraudulent behavior, we reserve the right to cancel or suspend any orders for investigation.

8. Payment Issues or Disputes:

  • If you experience any issues with your payment or billing, please contact our customer service team immediately at Info@auraxgloss.com. We will assist you in resolving the issue as quickly as possible.
  • For disputes related to credit card payments, you may need to contact your payment provider to investigate and resolve the issue.

9. Taxes:

  • Sales tax may be applied to your order depending on your shipping address and applicable tax laws. The final amount, including tax and shipping fees, will be displayed at checkout.
  • We are required to collect sales tax in certain states or regions, as determined by local tax laws.

10. Refunds and Cancellations:

  • For information regarding refunds, please refer to our Refund and Returns Policy. If you cancel an order after payment has been processed, we will initiate a refund according to the terms outlined in our return policy.

11. Changes to Payment Policy:

We may update this Payment Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our payment practices.

12. Contact Information:

If you have any questions or concerns regarding our payment policy or need assistance with a payment issue, please contact us:

  • Email: Info@auraxgloss.com
  • Hotline: (301) 330-3658
  • Address: 17712 Calabar Dr, Gaithersburg, Maryland 20877

This Payment Policy outlines the payment methods, security measures, and processes for handling payments on your website. Let me know if you need further adjustments!